Last Updated April 1 2023.
What personal information do we collect?The information we collect from you from any forms you may complete or via our website may include: Personal information; Your name, address, contact information, ID/passport number, date of birth, preferred communication methods, credit card details. The term “special personal information” in this context refers to information relating to your religious or philosophical beliefs, race or ethnic origin, trade union membership, political opinions, health, sexual life or criminal behaviour. We do not generally collect special personal information unless it is volunteered by you. Personal information about children; we do not knowingly collect personal information from children (under 18 years of age) without the permission of their parent or guardian. As a parent or guardian, please respect this. Contacting us via our Website or otherwise when you use the website (our “Site”) or contact us by post, telephone, fax, email, or other electronic communication, we collect, store and use certain personal information that you disclose to us. This includes details such as your name, address, telephone, fax, email and mobile phone number as well as traffic data, location data, web logs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access. If you contact us, we may keep a record of that correspondence. It is expressly prohibited for any person, business or entity to gain unauthorised access to any page on our Site or to deliver or attempt to deliver any unauthorised, damaging or malicious code thereto. Surveys; we may ask you to complete surveys for marketing purposes from time to time, although the completion thereof is not compulsory.
Does the Company share the information it receives?Information about our guests is an important part of our business and we do not sell it to others. The Company shares customer information only as described below.
How secure is information about me?We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. Customers and website users where necessary, and whether applicable now or in the future undertake not to use any user name or passwords relating to any other person. Cross-territory transfer of information; we may need to transfer your personal information to another country for processing or storage. We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to. Storage of data; we retain your personal data only for the period necessary for the purposes set out in this Policy or in accordance with the provisions of any applicable legislation.